Privacy Policy

Last Updated: 15 April 2025

Nexus Truck Upgrades ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms of this policy.

Information We Collect

We collect the following types of personal information

Contact Information — Name, email address, phone number, mailing/billing address
Order Information — Products ordered, purchase history, payment details (processed securely via third-party providers)
Support Requests — Information shared during customer service or warranty support

Automatically Collected Information

Device and Usage Data — IP address, browser type, operating system, referral URLs, pages viewed, access times.
Cookies & Tracking Technologies — We use cookies and similar technologies for analytics, personalization, and advertising (see Section 6).

How We Use Your Information

We use the information we collect to

Process and fulfill orders
Communicate with you (order updates, support, promotions)
Improve our website and services
Comply with legal obligations
Prevent fraud and enhance security

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers (e.g., payment processors, shipping carriers)
Marketing Partners (for advertising with your consent)
Legal Authorities when required by law
Business Transfers if our company is involved in a merger or acquisition

Your Privacy Rights

Depending on your location, you may have the following rights

Texas & California Residents
Under the Texas Data Privacy and Security Act (TDPSA) and California Consumer Privacy Act (CCPA)

Right to Know what personal data we collect
Right to Access your data
Right to Delete your data
Right to Opt Out of targeted advertising
Right to Correct inaccurate data

To exercise your rights email us at: sales@nexustruckupgrades.com We will verify your identity before fulfilling your request.

International Visitors (GDPR)

If you're visiting from the European Union, you may have additional rights under the General Data Protection Regulation (GDPR):

Right to data portability
Right to object to processing
Right to withdraw consent

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized ads. You can manage or disable cookies in your browser settings. For more information, view our Cookie Policy (link can be created later).

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, including to comply with legal obligations and enforce our agreements.